Please be advised that all orders are processed within 1-4 business days, which we try our best to get orders out instantly. Shipping and processing time estimates exclude holidays, weekends, and non-business days. After the order is processed please allow 1-5 business days for delivery based on distance. Isolated areas may require additional time for delivery. Please note that packages will be shipped out in the order they are received.
-We do not offer international shipping at this time.
-We do not offer overnight shipping at this time.
Incorrect Shipping Information
We advise you to please double-check shipping information to secure correct information: Full Address and Apt/unit (if applicable to you.)
We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer at the time the order is placed.
If a package is returned to Cha-Cha Sweets due to an incorrect shipping address provided by you the customer, your subtotal will be refunded, excluding shipping costs.
We are not responsible for any lost or stolen packages confirmed to be delivered to your address by the USPS after they leave our facility.
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